Table of Contents

Privacy Policy

Last Updated: December, 2025

At PawMatch, we are committed to protecting your privacy and ensuring your pet's safety. This document outlines how we collect, use, and safeguard your data while providing our verified matchmaking services.

1. Information We Collect

We collect information necessary to provide a safe and verified environment for your pets. This includes:

Account Information

Name, email address, phone number, and password hash.

Pet Profile Data

Breed, age, medical history, vaccination records, and photos.

Verification Documents

Vet records or breeder certificates uploaded for the "Verified Paw" badge.

2. How We Use Your Data

Your data powers our matchmaking algorithm. We use pet characteristics and genetic history to suggest healthy, compatible matches. Additionally, we use your contact information to notify you of potential matches and important safety updates regarding local pet health alerts.

Safety First

We automatically screen messages for harmful content and use profile data to prevent fraudulent accounts.

3. Location Services

PawMatch uses your location to find potential mates nearby. However, your exact address is never publicly shared.

Approximate Location

Other users only see an approximate radius (e.g., "Within 5 miles") until you mutually agree to meet.

Ghost Mode

You can enable "Ghost Mode" at any time to hide your profile from search results while keeping your account active.

4. Data Sharing & Third Parties

We do not sell your personal data to advertisers. We may share data with:

Vet Clinics

Only upon your explicit request to transfer medical records.

Service Providers

Cloud hosting and payment processors (e.g., Stripe) who are contractually bound to protect your data.

Legal Authorities

If required by law or to protect the safety of any person.

5. Your Rights & Choices

You have full control over your data. You can access, update, or delete your information at any time through your account settings.

6. Security Measures

We implement industry-standard security measures including AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our servers are monitored 24/7 for suspicious activity. While no service is completely secure, we prioritize the protection of your digital footprint as much as we do your pet's physical safety.